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error on home, does not open Elementor

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #636480

    horacioaryan1972
    Participant

    We have a problem when trying to open the elementor in the home, in the rest of the pages it works, in the home it does not

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    #636518

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards,

    #636599

    horacioaryan1972
    Participant

    Hello, we deactivated all the plugins and the error continues, the Elementor DOES work on all the pages but does NOT work on the home page.
    We ask you to look at this urgently since without the plugins activated the page looks very bad

    gracias

    #636672

    horacioaryan1972
    Participant

    I share tests with you, we deactivate the plugins and activate only Elementor, it does not work, we change to the HELLO ELEMNETOR theme and if it works

    #636674

    horacioaryan1972
    Participant

    I share with you that changing the parameter of the image that we attach makes the Elementor work in the home

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    #636747

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry for the inconvenience but your provided WP Admin Login details are not correct, please check the screenshot under the private content area and provide the valid login details.

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)