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Problem with countdown in shop product grid

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 8, 2025 at 4:46 pm #636564

    gennarilightup
    Participant

    Hi,
    I have added the countdown to some products. When I open the product grid in the category to which the product belongs, the countdown runs correctly. However, when I find the same product on the shop grid the countdown does not work (I attach a video).
    How can I solve it?
    Thanks

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    February 10, 2025 at 10:53 am #636769

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the site settings?

    Thank you in advance.

    Kind Regards

    February 10, 2025 at 1:27 pm #636810

    gennarilightup
    Participant

    Hi, I’m attaching what you requested privately.
    Thanks

    February 11, 2025 at 10:51 am #637093

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, enabling the parent theme. As soon as we complete the testing we will enable it all back.

    Looking forward to collaborating with you!

    Kind Regards

    February 11, 2025 at 11:23 am #637106

    gennarilightup
    Participant

    Hi,
    OK, I authorize
    Thanks

    February 11, 2025 at 5:26 pm #637257

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Theme Settings -> Performance -> JS -> Advanced and enable this https://monosnap.com/file/eeYbzbgv8Xz59fURIEl1M8xsSOHtEq option and add this https://monosnap.com/file/IzGoRXFPR0jRwD8Mt5GPXI2VVYwrY7 script as always load.

    Clear the cache and check how it works.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)