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Update/modification is not saving

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  • February 11, 2025 at 11:32 am #637121

    Rahmat Anik
    Participant

    Hello, I’ve describe the issue in a video recording, added the video and the access to the private box. Please check it.

    Thank you so much.

    February 11, 2025 at 2:55 pm #637195

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This issue seems to be related to caching. I recommend temporarily disabling the cache plugin, CDN and then clearing your site cache and server cache. After doing so, check if the issue persists.

    If the issue remains, deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you. Also switch child to parent theme.

    If the issue still persists, please check how it works with some default WordPress themes like TwentyTwenty Five or WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

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Viewing 2 posts - 1 through 2 (of 2 total)