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default location

Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 13, 2025 at 7:35 pm #637971

    gennarilightup
    Participant

    Hi,
    why does a default city appear in the cart, even though I have set “no default location” in the woocommerce settings?

    Thanks

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    February 14, 2025 at 11:51 am #638067

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The default city appearing in the cart is related to the Shipping Destination settings in WooCommerce. Even though you have set “No default location”.

    Please add this code to the Theme Settings > Custom CSS > Global:

    body.woocommerce-cart .woocommerce-shipping-destination{
display:none;
}

    Best Regards,

    February 15, 2025 at 2:16 pm #638350

    gennarilightup
    Participant

    Hi,
    I noticed that as soon as I enter the shipping address, a notice appears telling me that the shipping costs have been updated, but the free shipping bar does not appear, even though the destination country has free shipping. In order for it to appear, I have to reload the page (which is difficult for a user to do during the purchase phase).

    How can I solve this?

    Thanks

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    February 17, 2025 at 7:07 am #638500

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards,

    February 24, 2025 at 1:44 pm #640441

    gennarilightup
    Participant

    hello I deactivated the plugins but the problem persists.
    I forward you the data to access and verify.

    Thanks

    February 25, 2025 at 7:31 am #640689

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to disable the custom layout for the cart page and check the issue. You can do this in Dashboard > WoodMart > Layouts.

    Best Regards,

    February 25, 2025 at 11:54 am #640781

    gennarilightup
    Participant

    Hi,
    this way it works, but I can’t customize the page…
    Thanks

    February 26, 2025 at 7:39 am #640998

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please send me the FTP login details of your site so I can check and give you the solution for this issue?

    Best Regards,

    February 26, 2025 at 6:56 pm #641244

    gennarilightup
    Participant

    Thanks

    February 27, 2025 at 11:15 am #641360

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I specifically require FTP access to your site.
    Please provide the following FTP credentials:

    Host:
    Username:
    Password:
    Port

    Best Regards,

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Viewing 10 posts - 1 through 10 (of 10 total)