The site is not displayed, white screen
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Bought your theme, activated the key, but the site is not available for users, why ? There is a white screen
Hello,
Thank you so much for purchasing our theme and contacting our support center.
As we can see, your website works well at the moment. Could you please clarify what is wrong?
Kind Regards
XTemos Studio
Show me what you see.
I have a white screen, normal users don’t see anything.
See photo
Attachments:
You must be
logged in to view attached files.
It works when I logged in. Could you please temporarily disable all plugins that are not related to our theme and let us check it?
Disconnected.
You can edit there too, the main thing is to tell me what the reason is, as there is a copy on the local machine
There is such a message in admin panel, can it be the cause ? WARNING: The “PHP Max Input Vars” parameter is set to 1000 which is not enough for our Theme Settings. You need to increase it to 2000 or higher in your PHP configuration. Contact your hosting provider for help on this matter. Otherwise, you will not be able to save Theme Settings.
Could you help, respond as quickly as possible, we\’re on a deadline, we need to get the site up and running?
You need to disable the maintenance mode in WooCommerce settings as shown on the screenshot https://monosnap.com/file/r0STeIeL0RiGUDgJnJT2UlR2xkQuZ4
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