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Checkout page

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  • #639509

    ElBender8
    Participant

    I understand that this is support for the visual part and the functional part of the theme, but I still ask for help. I have clicked too much and now my delivery methods are not shown on the pages of the custom theme mega electronics. I would just like that in the PC version on the left I had a request for the client’s name, his country, city, region, phone and mail, and on the right information about his order was shown, as well as a choice of delivery method (pickup or delivery), and at the bottom right under this block a button “confirm order”. A similar ideal arrangement was implemented in the xtemow woodmart fashion theme, if I’m not mistaken, but in mega electronics everything is somehow strange that I broke everything. I really need help. I gave the login and password in private content to access the admin panel and am waiting for your help

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    #639723

    Hung Pham
    Participant

    Hi ElBender8,

    Thanks for reaching to us.

    We have a special Hook widget in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.

    Read more information here https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Regards,

    #639730

    ElBender8
    Participant

    Thank you. Sorry, but I’m talking about the checkout page.

    #639824

    Hung Pham
    Participant

    Hi ElBender8,

    Yes I fully understood you mentioned Checkout page.

    Please try to use Hook widget to show payment gateways.

    Regards,

    #640039

    ElBender8
    Participant

    Excuse me. I did not understand you at once. I thank you.

    #640043

    ElBender8
    Participant

    Let me also ask, I’m not sure, it’s unlikely that the theme is in conflict, but most likely some kind of plugin, but could it be that the pickup (local point) settings may not be displayed on the checkout page?

    #640044

    ElBender8
    Participant

    My pickup settings have disappeared. When I click on them, they are empty.

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    #640196

    Hung Pham
    Participant

    Hi ElBender8,

    Thanks for your patience.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #640203

    ElBender8
    Participant

    I removed most of the potentially dangerous plugins and it didn’t help.

    #640209

    ElBender8
    Participant
    #640304

    Hung Pham
    Participant

    Hi ElBender8,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    1. To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    2. You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Please let me know how it goes.

    Regards,

    #640313

    ElBender8
    Participant

    1) for test i choose twenty-twenty theme
    2) i deactivate all plugins (check screenshot)
    3) problem is new woocommerce update, pls check my link about woo blocks in woo 9.4
    u can see this too if u going to my admin panel

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    #640401

    Hung Pham
    Participant

    Hi ElBender8,

    Thanks for details.

    If the issue persists even with the default theme, I recommend contacting the plugin support team for further assistance.

    Best Regards,

    #640404

    ElBender8
    Participant

    yes, i understand that i need to go to wordpress people, but since woodmart is considered the best theme for online stores in the world on the wordpress engine i am sure that you know about this innovation of block woocommerce and know how to help me or at least let’s figure it out together. now i can’t make pickup beautiful on the checkout page

    #640739

    Hung Pham
    Participant

    Hi ElBender8,

    I can see the payment methods are showing https://ibb.co/rfTM2bD1 according to your configurations https://ibb.co/FC3R0x0 Please let me know if you found the way.

    Regards,

    #640745

    ElBender8
    Participant

    Previously (literally 1-2 months ago) there was a separate setting for pickup, which is not working now and on the order page it looked beautiful as in the screenshot

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    #641233

    Hung Pham
    Participant

    Hi ElBender8,

    Thanks for your patience.

    Shopping configurations are default WooCommerce functionalities and WoodMart does not control it.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third-party plugin to achieve more functionality that best suits you.

    Kind Regards,

Viewing 17 posts - 1 through 17 (of 17 total)