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Unable to Activate the Second Website

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  • #640254

    z.william
    Participant

    Hi team!

    When activating a second website for testing on the same server, I received the message:
    **”It seems that this purchase code is already activated. You can deactivate it in your account on our website.”**

    (This website is only for testing and setup, so it is not bound to a domain and is accessed directly via IP.)

    However, I have only activated one domain. Why am I unable to activate the second one?

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    #640491

    Luke Nielsen
    Member

    Hello,

    1 license key can be activated once for the production site and once for the development site. As we can see, you have activated it for the dev site – https://prnt.sc/oHr9PZdgra-B so either activate the second site as production or deactivate the old dev domain.

    Kind Regards

    #640519

    z.william
    Participant

    So, when activating the live site, I shouldn’t check the “Development domain” option, right?

    #640521

    Luke Nielsen
    Member

    Yep, you are right.

    Let me know the result.

    Kind Regards

    #640683

    z.william
    Participant

    The issue is resolved. Thank you!

    #640825

    Luke Nielsen
    Member

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    Wish you all the best.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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