Product Pages Not Loading – Woodmart Theme
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Hi Woodmart Support,
I recently installed the Woodmart theme on my old website. Some products load fine, but others show a white page when clicked.
Example: https://alfrescostyles.theliverpoolnetwork.co.uk/product/victorian-styled-verandas/
Could you please help me figure out why this is happening? I’m working on a test server.
Thanks!
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Hi lukemaher136,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Also, would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
Thanks for your reply. Here is the WP admin access. You can deactivate plugins, but make sure the site runs smoothly with the currently active ones. I need all currently active plugins to remain active. If any plugin causes a conflict, you can mark it, and I’ll consider an alternative.
Hi lukemaher136,
It caused by Increase Product Variation Limit For WooCommerce plugin. I deactivated it, and the product is now showing again.
Regards,
Hi, I activated this theme on my test website (https://alfrescostyles.theliverpoolnetwork.co.uk/wp-admin). I want to activate it on my live website (https://www.glazingsystems.co.uk/), but it says that the license has already been activated on another website.. I have already deactivated the license from my test website.How to solve this issue
Hi lukemaher136,
Thanks for your patience.
Navigate to your account on our website https://xtemos.com/my-account/ and deactivate the key for the old domain then you will be able to use it again.
Regards,
.
