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Cannot create Cart Page

Viewing 17 posts - 1 through 17 (of 17 total)
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  • March 5, 2025 at 7:33 pm #643173

    stoianaandreidragos
    Participant

    Hello guys,

    i tried to create a new cart page for my woodmart website theme, and i get every time a redirect and in that redirect we receive 404 Error

    For example if i create “Cos” with this url: https://sph.tabyalashes.com/cos, when i access it, it will redirect me to Homepage (even if i have set the page in Woocommerce ->Advanced)

    If i try to acces Cart page from Side pannel, it will redirect me to https://sph.tabyalashes.com/cos-1 , where i find 404 error

    What should i to in order to have a functional Cart page?

    March 6, 2025 at 12:20 pm #643360

    stoianaandreidragos
    Participant

    Can you help me please?

    March 6, 2025 at 2:46 pm #643446

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please make sure the [woocommerce_cart] shortcode is directly added to your Cart page.

    Assign this page correctly in WooCommerce > Settings > Advanced > Cart Page. Then Go to Settings > Permalinks in your WordPress dashboard. Click Save Changes to refresh the permalink structure.

    If the issue remains, Deactivate the plugins not related to the theme and test again. If the issue still persists, share the wp logins details so I will further check on your site and give you a possible solution.

    Best Regards,

    March 6, 2025 at 2:54 pm #643451

    stoianaandreidragos
    Participant

    I have done all those above.

    The problem still persists.

    More of that, i have switch the theme and it works.

    the cart page should be: /cos
    the checkout page should be: /checkout

    both of them redirects automatically to /cos-1 and /checkout-1…

    March 7, 2025 at 8:07 am #643688

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards,,

    March 7, 2025 at 10:24 am #643733

    stoianaandreidragos
    Participant

    Yes, no problem

    March 7, 2025 at 4:00 pm #643886

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The issue is likely caused by the special character “ș” in “Coș”.
    Now I have set up the cart page on your site and it is working fine.
    Check back on your site and check the issue.

    Best Regards,

    March 7, 2025 at 4:06 pm #643897

    stoianaandreidragos
    Participant

    Hello,

    It is still not working.

    Please don’t lie to me. I have attached you how IS NOT WORKING

    March 7, 2025 at 4:09 pm #643898

    stoianaandreidragos
    Participant

    Look it is still not working!! it takes to much, please help me to solve the issue because we want to release the website live

    Attachments:
    You must be logged in to view attached files.
    March 7, 2025 at 4:10 pm #643900

    stoianaandreidragos
    Participant

    Please attached you screen recording to show us that it is working

    March 8, 2025 at 11:07 am #644060

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Now check back on your site and check the issue.

    See the video for clarification: https://uploadnow.io/f/VNR9zND

    Best Regards,

    March 8, 2025 at 7:59 pm #644145

    stoianaandreidragos
    Participant

    Hello,

    I have check, the cart page now is working, but the Checkout page now it is not working

    please check

    i have attached the video

    Attachments:
    You must be logged in to view attached files.
    March 10, 2025 at 9:24 am #644318

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and the checkout page is working fine.
    See the video for clarification: https://uploadnow.io/f/vqFwKGm

    Check your site after completely clearing the browser cache and checking the issue.

    Best Regards,

    March 10, 2025 at 10:55 am #644373

    stoianaandreidragos
    Participant

    When i’m incognito mode, it is working, but when i am logged in as administrator, the checkout page is not working!

    Please check!

    March 10, 2025 at 12:34 pm #644428

    stoianaandreidragos
    Participant

    And it is not because the web browser cache, because it happens the same also for the new browser installed special from scratch in order to test this issue.

    March 10, 2025 at 12:41 pm #644430

    stoianaandreidragos
    Participant

    I have checked again now, and it seems it is working. What was the issue?

    March 11, 2025 at 8:07 am #644672

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It looks like the issue was related to caching, which caused the changes not to appear for you immediately.

    If you have any questions feel free to contact us.

    Best Regards,

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