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Encoded Quotes Issue in Menu & Images – ID & SRC Attributes Broken

Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 6, 2025 at 3:29 am #643230

    alaa.bashiy
    Participant

    I am experiencing an issue where extra encoded characters (\) + (") appear in the id attributes of menu items and src attributes of images. This issue is causing rendering problems on my homepage. And a lot of urls starts with http instead of https, website is already using https and SSL enabled. checkout images below! Thanks.

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    March 6, 2025 at 3:43 am #643234

    alaa.bashiy
    Participant

    extra screenshot for http issue and urls

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    March 6, 2025 at 10:12 am #643293

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    March 6, 2025 at 11:04 am #643321

    alaa.bashiy
    Participant

    i provided the needed information down below, can you check the plugins and let me know which one arent needed as well, thanks!

    March 6, 2025 at 11:47 am #643339

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme temporarily.

    March 6, 2025 at 11:59 am #643349

    alaa.bashiy
    Participant

    i did disable all the plugins and kept only 3 needed plugins, Elementor, WooCommerce and Woodmart Core. and did not work.

    March 6, 2025 at 12:00 pm #643351

    alaa.bashiy
    Participant

    maybe i will reinstall the theme again hope it helps.

    March 6, 2025 at 2:11 pm #643427

    Artem Temos
    Keymaster

    We have imported the dummy content without any errors now. Please test from your end.

    March 6, 2025 at 2:33 pm #643442

    alaa.bashiy
    Participant

    Alright !! now looks good thank you so much!, if i want help with translation do i need to open another topic ? i uploaded the files and i see them in Loco translate but i dont know how to set them in the header language dropdown

    March 6, 2025 at 3:34 pm #643474

    Artem Temos
    Keymaster

    Great, you are welcome. Please create a new topic for the new issue.

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