“Save Options” leading to an error page on the Theme Settings Section.

This topic has 6 replies, 2 voices, and was last updated 7 minutes ago by omaidshuja.

Viewing 7 posts - 1 through 7 (of 7 total)

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March 6, 2025 at 9:16 pm #643609

omaidshuja
Participant

Hi,

When i am trying to TURN OFF the FREE SHIPPING BAR, in the theme settings it leads me to an error page, which says;

“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Learn more about troubleshooting WordPress.”

It is happening with all the options in the “THEME SETTINGS”. The page breaks and i end up getting an error, and no update take place.

Please fix.

March 7, 2025 at 10:36 am #643736

Artem Temos
Keymaster

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

March 10, 2025 at 1:38 am #644299

omaidshuja
Participant

Hello Xtemos,

I tried deactivating the plugins, except for the ones you mentioned. But the problem still persist.

Please help!

Thanks,

March 10, 2025 at 1:39 am #644300

omaidshuja
Participant

This is the URL, for your convenience.

http://windowsanddoorsoftexas.com/

March 10, 2025 at 11:08 am #644386

Artem Temos
Keymaster

Please keep all plugins temporarily turned off and send us your admin access so we can check.

March 10, 2025 at 11:23 am #644395

omaidshuja
Participant

Please find the credentials

March 10, 2025 at 11:24 am #644396

omaidshuja
Participant

I am leaving everything as is, so you may run a scan in a better way!

Thanks,
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