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Mobile Header

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  • #644439

    business.faiz5
    Participant

    Header become transparent on mobile, I have checked every setting of the theme it the header overlap option is off. Header background color should be blue but it is showing transparent on the mobile all of a sudden. Please help, how to fix it?

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    #644509

    Bogdan Donovan
    Keymaster

    Hello,

    We’re sorry to hear that you’re experiencing problems with our theme. Our team is here to assist you and ensure that you have a positive experience.

    In order to investigate the issue further, could you please provide us with your admin access? This will enable us to check your settings and identify the root cause of the issue. Rest assured that we will keep your information confidential and secure.

    Once we have the access details, we will get to work immediately to resolve the issue as quickly as possible.

    Thank you for bringing this to our attention, and we look forward to hearing back from you soon.

    Best regards

    #644511

    business.faiz5
    Participant

    Yes please check in the private content.

    #644516

    Bogdan Donovan
    Keymaster

    We checked your site and noticed that in the logged-in state, your header appears normal. The difference between the logged-in and logged-out states may be caused by your caching plugin, which caches the logged-out version of the site. For testing, we temporarily disabled the LiteSpeed Cache plugin you are using, and your site displayed correctly in the logged-out state (https://monosnap.com/file/EoEOx797sqLyZ8uquLbCodRXgibrMP).

    To fix this issue, try to review your caching plugin settings, clear the cache, or temporarily disable the plugin and check again.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)