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Issues with Product Pages

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #644902

    veronica-8254
    Participant

    Hi,

    I would like assistance in getting my website product pages back up and running properly.
    Currently, the product images are not loading and products are unable to be added to cart.

    I look forward to your assistance with these issues.

    Thank you.

    #645226

    Hello,

    Please deactivate all the plugins except these:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugin deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back.

    Best Regards,

    #645327

    veronica-8254
    Participant

    Thank you have the information. We look forward to a resolve soon.

    Best Regards.

Viewing 3 posts - 1 through 3 (of 3 total)