Issues with Product Pages
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Hi,
I would like assistance in getting my website product pages back up and running properly.
Currently, the product images are not loading and products are unable to be added to cart.
I look forward to your assistance with these issues.
Thank you.
Hello,
Please deactivate all the plugins except these:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugin deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back.
Best Regards,
Thank you have the information. We look forward to a resolve soon.
Best Regards.
Can you provide any further feedback regarding the website issues?
Thank you.
Hi,
I am happy to inform you that the problem has been solved. There was a conflict with Woodmart, Elementor and PHP.
Best Regards.
Hello,
Sounds Great! that your issue has been solved.
You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.
Topic Closed.
Best Regards.
The topic ‘Issues with Product Pages’ is closed to new replies.
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