Home Forums WoodMart support forum Shop page Widget Arear (Stock Status) does not work

Shop page Widget Arear (Stock Status) does not work

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #645409

    sohee7569
    Participant

    Hi, team
    WOODMART Stock status under Shop page Widget Area does not work.
    Even though it is checked on ‘On sale’ it shows all products while it should show only products on sale.
    It used to work, but we just found that it no longer works.

    And it even shows the error code ‘jQuery(document).ready(function() {‘ in widget setting.
    This error code appears at left-bottom under the footer.

    Can you please take a look?

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    #645430

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #645732

    sohee7569
    Participant
    #645858

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    You can fix it by applying patch # 645850. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #646026

    sohee7569
    Participant

    Yesterday, after editing the patcher, the products were not visible, but today, after editing the new patcher, the products are visible, but unlike the first issue, only the discounted products are visible, all products are visible.

    Attachments:
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    #646330

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable all plugins that are not related to our theme temporarily and test how it works.

    Kind Regards

    #649335

    sohee7569
    Participant

    First, I changed the last part of the link address to “?ixwpse=1&on_sale=1” and am using it.

    #649416

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Have you sorted it out, or are you still having this issue?

    Kind Regards

    #649682

    sohee7569
    Participant

    The sale menu is being used temporarily by changing the link address. However, if you click on sale as a filter in the side menu, all products are displayed.

    #649778

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please send us your current admin access so we can check again. Also, keep all non-theme-related plugins turned off.

    Kind Regards

    #650001

    sohee7569
    Participant
    #650330

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It seems to be a conflict with the WooCommerce Product Search plugin. Once we disable it, it works correctly.

    Kind Regards

    #650616

    sohee7569
    Participant

    we know “WooCommerce Product Search” issue.
    We absolutely need the WooCommerce Product Search plugin.
    Without it, we won’t get good results when we search.

    #650677

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    This plugin somehow modifies the WooCommerce query and conflicts with our theme. We don’t have a fix to this, unfortunately.

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)