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Titles “Your Order” and “Additional Information” not translating at checkout

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  • #646143

    xyz489
    Participant

    I would like to change the titles to Spanish on the checkout page, but the following two titles do not translate: “Your Order” and “Additional Information”.

    I have already tried changing the language using Loco Translate, but it did not work.

    Attached are reference images.

    I appreciate your help.

    Prolem:
    https://ibb.co/fVYTwq9j

    Loco Traslate:
    https://ibb.co/r2ZgWP7X
    https://ibb.co/V0rc7vXj

    • This topic was modified 5 months, 2 weeks ago by xyz489.
    • This topic was modified 5 months, 2 weeks ago by xyz489.
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    #646315

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    #650930

    xyz489
    Participant

    I’m still experiencing this issue. At the moment, I’m unable to provide credentials. Everything is properly configured—WordPress is in Spanish, and Loco Translate is synchronized. The text strings are translating correctly, except for the two shown in the screenshot.

    https://ibb.co/20Yr3jFq

    #651070

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #652024

    xyz489
    Participant

    With the Twenty Twenty-Five theme, it works and is in Spanish for the order summary, but when using Woodmart, it is not in Spanish even though I already changed it in Locotranslate.

    https://ibb.co/v6FPNcDw

    #652098

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please send access to the admin panel and confirm the permission for plugins deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)