webstite images only shows perloader images
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suddenly all the images got disappered and only the preloader image has been appeared i don ‘t know why all of sudden?
https://tinyurl.com/26gyrgm4
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This topic was modified 5 months, 1 week ago by
prashanthb.
Hello,
If you mean the icons disappear, paste the code below in the fucntions.php file in your child theme.
add_action( 'wp_enqueue_scripts', function () {
wp_enqueue_style( 'vc_font_awesome_6' );
}, 10000 );
Kind Regards
nope still the same kindly check the link and the website it’s the whole website images
check the video this is the issue the images are not showing up check the video below
https://www.awesomescreenshot.com/video/37807678?key=c049a4fcd4282a6974421f3a2f8e2bac
but when i click edit with elementor i’m able to see the images, so i thought to just a sample edit andupdate it so that i will be coming on frontend but still the same issue
https://www.awesomescreenshot.com/video/37807906?key=021cea4a1673a204c9522a0110015152
Hello,
Send access to the admin panel so I can investigate that issue.
Thank you in advance.
Kind Regards
ok
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This reply was modified 5 months, 1 week ago by prashanthb.
Hello,
May I disable 3rd party plugins and enable the parent/default theme for testing?
I await your response.
Kind Regards
yes you can but please do fast
Hello,
Sorry for the inconvenience.
This was due to our Lazy loading – https://prnt.sc/Sz_QTIK47Gbr , I have disabled it and now it works. I sent this issue to our developer’s team for investigation more deeply. As soon as I receive an answer, I will let you know.
Thank you for your time and patience.
Kind Regards
Hello,
We have applied the 642970 patch and it started to work, please recheck the issue and let me know if you have any questions.
Kind Regards
.
