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Error 404 when clicking on attributes on shop page

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 20, 2025 at 4:00 am #647401

    luce.pasquini
    Participant

    Hello,

    I have set attributes for my products and they show well on the shop page, but when we click on price and size, I get an error 404.
    Other attributes (brand, color…) work fine…
    This doesn’t make sense, so maybe it’s not an attribute issue but a timeout issue!

    Thank you for your help!
    Luce

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    March 20, 2025 at 4:02 am #647404

    luce.pasquini
    Participant

    Note : if I put the size attribute in list, it works.

    March 20, 2025 at 4:09 am #647405

    luce.pasquini
    Participant

    Note 2 : if I use the Woodmart filter for the prices, it works. The wordpress standart price filter doesn’t, but that the one that shows a graph instead of just text

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    March 20, 2025 at 4:14 pm #647613

    Hung Pham
    Participant

    Hi luce.pasquini,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    March 21, 2025 at 3:08 am #647726

    luce.pasquini
    Participant

    Hi Hung Pham,

    Here are the access in the Privet Content area.

    Thank you,
    Luce

    March 21, 2025 at 10:42 am #647802

    Hung Pham
    Participant

    Hi luce.pasquini,

    1 . Size filters

    Please double check.

    2. Filter by price

    This is default WooCommerce widget and WoodMart does not control it.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

    Regards,

    March 21, 2025 at 5:33 pm #647980

    luce.pasquini
    Participant

    Perfect, it’s working now, thank you!! 🙂

    Best Regards,
    Luce

    March 22, 2025 at 10:45 am #648100

    Hung Pham
    Participant

    Hi luce.pasquini,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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Viewing 8 posts - 1 through 8 (of 8 total)

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