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Visual issue when translating a website using WPML and Elementor Pro

Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 20, 2025 at 12:01 pm #647525

    yordanddimov
    Participant

    Hi,

    I am currently working on an Arabic translation of the website using WPML. I am also using Elementor Pro.

    When I duplicated the homepage for the Arabic version, some sections, especially the product sections, did not appear correctly visually.

    What could be the reason?

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    March 21, 2025 at 7:37 am #647753

    Hung Pham
    Keymaster

    Hi yordanddimov,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    March 21, 2025 at 9:57 am #647777

    yordanddimov
    Participant

    okay, thank you

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    March 21, 2025 at 6:53 pm #648021

    Hung Pham
    Keymaster

    Hi yordanddimov,

    1. Products

    Please make sure you translated products as well https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/

    2. Header

    Headers look same in both language, please double check https://ibb.co/0pGCH3jk https://ibb.co/pjz9G5gT

    Regards,

    March 22, 2025 at 8:31 am #648077

    yordanddimov
    Participant

    Yes, when you login in the wp-admin they look the same, but when you open Mozilla, or Chrome incognito and open the Arabic website, the header, products, and the industries section don’t look the same.

    March 22, 2025 at 2:22 pm #648157

    Hung Pham
    Keymaster

    Hi yordanddimov,

    Looks like it’s cache issue. I kindly recommend you to purge cache of CDN, disable WP Rocket plugin temporary and double check.

    Regards,

    March 22, 2025 at 7:15 pm #648215

    yordanddimov
    Participant

    Yes, you are right. I`ve made a test by stopping the cache for the Arabic home page and everything was fine.
    Therefore this is another new problem because the cache plugin works perfectly with original English pages but with Arabic no. The pages are the same, the only difference is the language. What would be the problem?

    March 22, 2025 at 7:38 pm #648217

    yordanddimov
    Participant

    The problem was in the class “.wrapper” but I will repeat myself again. It wasn’t a problem with the English version, only with the Arabic pages

    March 24, 2025 at 8:42 am #648330

    Hung Pham
    Keymaster

    Hi yordanddimov,

    Thanks for your patience.

    The latest replies is unclear a bit to me, please describe in more details. Meanwhile, please watch the recorded video; you’ll see that most of it looks the same. Just ensure that the Posts and Products are translated.

    https://go.screenpal.com/watch/cTeZhzni0Pt

    Regards,

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