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Woodmart slider is not working properly
- This topic has 10 replies, 2 voices, and was last updated 4 months, 3 weeks ago by
Hung Pham.
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AuthorPosts
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March 20, 2025 at 5:23 pm #647640
lewis-3718ParticipantI have 3 slides in homepage slider. First one comes properly but other 2 slides comes with broken layout and after 10 seconds the layout becomes perfect.
I thought its a slide design issue, so I changed the sequence of slides. It seems that theme is properly loading the first slide, but other two slides are coming with a broken layout each time.
March 21, 2025 at 7:54 am #647757
Hung PhamKeymasterHi lewis-3718,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
March 24, 2025 at 5:51 pm #648524
lewis-3718ParticipantI gave you the credentials as you requested.
March 25, 2025 at 8:40 am #648665
Hung PhamKeymasterHi lewis-3718,
Thanks for details.
I’ve fixed your issue. Please check your site again.
Regards,
March 26, 2025 at 11:18 pm #649333
lewis-3718ParticipantThe issue still persist. I’ve added the screen recording
Attachments:
You must be logged in to view attached files.March 27, 2025 at 8:39 am #649388
Hung PhamKeymasterHi lewis-3718,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
March 31, 2025 at 5:26 pm #650552
lewis-3718ParticipantSure I give you the permission to deactivate plugins for testing. But I would request to again activate the plugins.
You can proceed
April 1, 2025 at 1:55 pm #650786
Hung PhamKeymasterHi lewis-3718,
Please edit remained slides same as the first one. Please see my recorded video https://go.screenpal.com/watch/cTfV6NniJNt
Regards,
April 3, 2025 at 9:00 pm #651594
lewis-3718ParticipantI duplicated first slide to create other 2 slides this time. Still the issue persist.
If you change the sequence of slides, the first slide always comes with perfect layout and other 2 comes with broken layout
April 4, 2025 at 1:55 pm #651747
Hung PhamKeymasterHi lewis-3718,
I’ve passed this topic to one of our developers, and I will let you know once get an answer.
Regards,
April 8, 2025 at 8:17 am #652370
Hung PhamKeymasterHi lewis-3718,
The issue is caused by the use of the WPBakery
Row Stretch
option, which is applied to every row inside each slider. By default, WPBakery uses JavaScript to calculate the width of a stretched row, but this script does not function correctly within already stretched sections — which is your case, as you’ve enabled slider stretch in its settings: https://monosnap.com/file/Z4HLBpUthstTnManXvvww1on8yBSCu.Unfortunately, since this option comes directly from the WPBakery plugin, we cannot fully resolve it on our end. To fix the issue without major restructuring of the slider, we recommend not using WPBakery’s
Row Stretch
and instead using the option provided by our theme, which doesn’t rely on JavaScript and is calledRow Stretch CSS
:1. Open each individual slider slide step by step. Access the row settings.
2. Disable the
Row Stretch
option by switching it toDefault
.3. Enable the
Row Stretch CSS
option by switching it toStretch row
as shown in the screenshot: https://monosnap.com/file/1XyZbZgEr4WExdAGiAkvYd7ihf1d79.Regards,
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