Size Guides for the header

This topic has 14 replies, 2 voices, and was last updated 3 hours, 47 minutes ago by ivabosev.

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March 21, 2025 at 10:09 am #647791

ivabosev
Participant

Hello Team,

I hope you are well today.

First of all I want to thank for the brilliant theme that you have made. I have already build few website with your brilliant theme.

Regarding my question, I want to add Size Guides( Products -> Size Guides) to the header. I have tried with php and JS but its not working for some reason. Ideally the options to be clickable and filter the whole website with the respective filters/attributes.

This is the example: https://carnivalkids.com/ ( it is in the top right corner). Please, check the attached screenshots.

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March 21, 2025 at 2:29 pm #647906

Hung Pham
Keymaster

Hi ivabosev,

Thanks for reaching to us.

1. Creating a new HTML Block and use Size guide content widget to select size guide, and new HTML Block use Popup widget.

2. Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9

Adding HTML Block element and select the one that included Popup widget.

please read more here https://xtemos.com/docs-topic/html-blocks-usage/ https://xtemos.com/docs-topic/size-guides/

Regards,

March 24, 2025 at 12:22 pm #648399

ivabosev
Participant

Hi Hung, I followed the guide. But I`m receiving 500 error when I try to access the main page.

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March 25, 2025 at 7:47 am #648645

Hung Pham
Keymaster

Hi ivabosev,

Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

March 25, 2025 at 4:32 pm #648911

ivabosev
Participant

Hi Hung,

This is the link for the video: https://we.tl/t-7bEqun68t8.

I`m adding a info in private content feel free to create your own html content/popup for testing purposes.

March 26, 2025 at 8:39 am #649027

Hung Pham
Keymaster

Hi ivabosev,

To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.

Also, would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

March 26, 2025 at 11:53 am #649090

ivabosev
Participant

Hi there. I did enable the debug mode for you.

Please feel free to deactivate extra plug-ins.

Thanks a lot for your help.

March 26, 2025 at 4:52 pm #649229

Hung Pham
Keymaster

Hi ivabosev,

Thanks for details.

Kindly reach out to your hosting provider and request their assistance in resolving the following memory errorFatal error: Allowed memory size of 268435456 bytes exhausted which is showing on your site.

Best regards,

March 26, 2025 at 11:42 pm #649336

ivabosev
Participant

Hi there,

Thanks for your quick response.

I have this respond from the hosting provider.

You have an error:

Trying to access array offset on value of type bool

/home/rayakids/public_html/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-image.php on line 278.

You need to use a Boolean in your parameters or modify the code as follows, for example:

php
Copy
Edit
if (is_array($variable)) {
$value = $variable[‘key’];
}
The issue was caused by an insufficient memory limit. I have increased it both in cPanel and on the WordPress site.

Please try again and let me know if the error persists so I can perform further checks and adjustments.

I personally increased the limit significantly but it doesn’t change anything.

Kind regards,
Ivan

March 27, 2025 at 6:56 am #649372

Hung Pham
Keymaster

Hi ivabosev,

To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient. It also saves our time.

No one can sees credentials in Private section.

Regards,

March 27, 2025 at 12:56 pm #649504

ivabosev
Participant

Hi team,

I have provided the information.

Thanks for your assistance.

March 28, 2025 at 8:02 am #649748

Hung Pham
Keymaster

Hi ivabosev,

Thanks for details, it worked but no root folder https://ibb.co/TsJJvsC Please double check.

Regards,

March 28, 2025 at 8:32 am #649753

ivabosev
Participant

Hi there,

Please try again.

Thanks

March 28, 2025 at 7:49 pm #649999

Hung Pham
Keymaster

Hi ivabosev,

I checked your site and saw that you did not add HTML Block element to the header and created html block as I guided.

Can you please try again?

Regards,

March 28, 2025 at 9:30 pm #650011

ivabosev
Participant

Hi Hung,

Thanks for your response.

Yes, because. I can’t work on the front because of this issue.

Feel free to add an HTML block and try it self.

Regards,
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