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Productpage is frozen and does not work on mobile

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #648382

    xyrios.nl
    Participant

    Since last day I have problems with my mobile version of the product page.

    The product page is frozen.
    The header does not work like it should work (should be sticky when scrolling up).
    You can not chose a product variation anymore.
    I had contact with the host (siteground) and they told me its not a server problem.

    I flushed the cache of the website (normal and CDN).
    I also deleted the cache of my mobile (nothing worked).
    Also watched on multiple different mobile phones to watch (all the same problem)

    How to fix the product page?

    • This topic was modified 1 year, 3 months ago by xyrios.nl.
    #648426

    Luke Nielsen
    Member

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #648606

    xyrios.nl
    Participant

    I found the plugin that caused the problem.
    It was the Siteground Optimizer Plugin.

    I am trying to fix this bug by contacting Siteground.

    #648716

    Luke Nielsen
    Member

    Hello,

    Great, glad that you found an issue.

    Let me know the result.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)