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Category’s miniature image (jpg) doesn’t appear

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  • March 26, 2025 at 8:09 pm #649291

    djollodavid
    Participant

    Hello Sir, I’ve got a problem with the Category’s miniature image (jpg).. it doesn’t appear when I upload… it passed one time but after several attempts… I recorded my screen to show you.

    • This topic was modified 6 days, 5 hours ago by djollodavid.
    • This topic was modified 6 days, 5 hours ago by djollodavid.
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    March 27, 2025 at 12:12 pm #649492

    Hung Pham
    Keymaster

    Hi djollodavid,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    March 28, 2025 at 1:05 am #649717

    djollodavid
    Participant

    Hello sir, sure, I’m going to send it to you on private

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    March 28, 2025 at 9:13 am #649767

    Hung Pham
    Keymaster

    Hi djollodavid,

    Thanks for details.

    The PHP Max Input Vars is the maximum number of variables your server can use for a single function https://ibb.co/3mfK2bDN. It needs to be increased to properly handle our theme settings, large menus, and other things with a large amount of data processed with a single request.

    Please contact hosting provider to increase it.

    Kind Regards,

    March 28, 2025 at 3:17 pm #649915

    djollodavid
    Participant

    Hi, I’ve raised the PHP Max Input Vars to 12000, but the issue is still there. I still have to try multiple times before it works properly. At the moment, I’m dealing with the brand image section.

    March 28, 2025 at 3:32 pm #649922

    djollodavid
    Participant

    Hi sir, just want to let you know that I found the issue… it works perfectly now.. Thanks

    March 31, 2025 at 7:13 am #650255

    Hung Pham
    Keymaster

    Hi djollodavid,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)