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zero quantity and zero price after checkout

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 28, 2025 at 10:35 am #649789

    tegscreations
    Participant

    After checkout the price of product and quantity shows as zero although order placed successfully please check screenshot attached

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    March 28, 2025 at 12:00 pm #649829

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    March 28, 2025 at 12:08 pm #649833

    tegscreations
    Participant

    Problem still there after disabling plugins .Check screenshot of order detail.

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    March 28, 2025 at 12:20 pm #649838

    Luke Nielsen
    Keymaster

    Hello,

    It’s weird. May you check how it works on the default Storefront theme?

    Looking forward to hearing back from you!

    Kind Regards

    March 28, 2025 at 12:34 pm #649853

    tegscreations
    Participant

    Problem still persist. I enabled debugging and got below error is this the reason ?

    Notice: Function WP_Block_Patterns_Registry::register was called incorrectly. Pattern content must be a string. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/u163463985/domains/lightgrey-capybara-476743.hostingersite.com/public_html/wp-includes/functions.php on line 6114

    March 28, 2025 at 1:49 pm #649876

    Luke Nielsen
    Keymaster

    Hello,

    If on the default theme the issue persists, then this is something related to WooCommerce so I suggest you contact their support for further solutions.

    Kind Regards

    March 29, 2025 at 7:13 am #650031

    tegscreations
    Participant

    The issue has been fixed it was database table corruption issue (woocommerce_orders_itemmeta) i repaired it via phpmyadmin and now everything working fine.

    March 31, 2025 at 10:53 am #650341

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

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