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Product breadcrumbs not showing category and subcategory

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #649802

    ark-way.com
    Participant

    Hi Woodmart Support Team,

    I’m currently working on a WooCommerce store using the Woodmart theme, and I’ve noticed that the product breadcrumbs do not display the product category or subcategory. For example, the breadcrumb path shows:

    Home » Products » Product Name

    But I would like it to display the full category structure like:

    Home » Products » Air Conditioners » Inverter Models » Product Name

    I have set product categories properly, and I’m using Yoast SEO with breadcrumbs enabled. Still, the breadcrumbs on single product pages do not include the category path.

    Is there a setting I may be missing in the theme options? Or is there a recommended way to ensure the product category (preferably the primary category) is shown in the breadcrumbs?

    Looking forward to your assistance!

    Best regards,
    Ark Way Team

    #649908

    Luke Nielsen
    Keymaster

    Hello,

    Could you please once check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Kind Regards

    #652601

    ark-way.com
    Participant

    Hi,

    Apologies for the delay in getting back to you.

    I’ve tested the breadcrumbs using the default WooCommerce Storefront theme, as you suggested. In that case, the breadcrumbs display correctly in the following format:

    Home / Test / Test Subcategory / Test 3
    (i.e. Category / Subcategory / Product)

    I have attached the screenshot below.

    This confirms that the issue is specific to the current theme.

    Thank you in advance for your support!

    Best regards,
    Ark Way Team

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    #652704

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Settings -> Permalinks -> select “Shop base with category” permalink, save it and recheck the issue – https://prnt.sc/d3pwVhFo8Uzc

    Let me know the result.

    Kind Regards

    • This reply was modified 2 days, 23 hours ago by Luke Nielsen.
    #653425

    ark-way.com
    Participant

    Hi,

    Apologies for the delay in getting back to you.

    I have tried the solution above, but the breadcrumbs are the same – without Category and Subcategory.

    Kind Regards

    #653439

    Luke Nielsen
    Keymaster

    Hello,

    On my end it works – https://prnt.sc/OQLVJcCKOVe_

    Send me access to the admin panel so I can investigate it.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)