Error admin-ajax.php on mobile version

This topic has 10 replies, 2 voices, and was last updated 16 hours, 17 minutes ago by Luke Nielsen.

Viewing 11 posts - 1 through 11 (of 11 total)

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March 29, 2025 at 3:08 am #650023

Gorcezan
Participant

Hello,
I have the main problems on the mobile version:
1. Ajax adding product to cart does not work on the product page
but adding to cart works from the categories page
2. Ajax quantity increase and recalculation on the cart page does not work
3. Ajax also doesn’t work on the shipping plugin that I install additionally.

and most importantly! I installed clean wordpress and reinstalled the theme with demo data “vegetables” and and the problem remained.

I did PHP profiling on the hosting when the errors occurred.
I can send you the log to help you solve the problem.

March 29, 2025 at 3:16 am #650026

Gorcezan
Participant

link

March 31, 2025 at 11:21 am #650348

Luke Nielsen
Keymaster

Hello,

Is there any chance that you could give me access to the dashboard area so I can check the settings there?

Looking forward to collaborating with you!

Kind Regards

March 31, 2025 at 3:04 pm #650477

Gorcezan
Participant

providing access.
But the problem was the same on a clean site, and now on restore from backup

March 31, 2025 at 5:30 pm #650554

Luke Nielsen
Keymaster

Hello,

On my end the issue happens even on the Desktop. Please confirm the permission for plugins deactivation and switching to the parent theme.

I await your response.

Kind Regards

March 31, 2025 at 6:22 pm #650573

Gorcezan
Participant

I have chrome. The desktop version works: the goods are added to the box, the amount changes as well
so, you can turn it in if necessary

March 31, 2025 at 6:26 pm #650574

Gorcezan
Participant

Anyway, Opera and Mozilla do not provide additional information. Mozilla also introduces a dark theme

March 31, 2025 at 6:34 pm #650579

Gorcezan
Participant

If necessary, I can download the restore version with your pure theme without third-party plugins. The problem was the same.

April 1, 2025 at 10:47 am #650704

Luke Nielsen
Keymaster

Hello,

Deactivate this https://prnt.sc/sg9S4dNgtqVo protection tool at all. Then clear the site/server cache and recheck the issue.

Kind Regards

April 1, 2025 at 2:16 pm #650792

Gorcezan
Participant

thank you, the problem is solved.
I thought it was a plugin protection, but it turned out that on the Hosting side there was a route protection: /wp-admin/
where exactly was it “admin-ajax.php”

April 1, 2025 at 2:53 pm #650811

Luke Nielsen
Keymaster

Hello,

Thank you for updating us and I’m glad to hear that the issue has been resolved successfully. If you encounter any further problems or need additional assistance, feel free to reach out.

Regards
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