Hidden product breaks products per page
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When I set one product to „hidden“, so it is not visible in the store anymore, the pagination does not work correctly anymore. I have set the „products per page“ to 12, which is working fine. When I hide one product from the store, there are only 10 products per page in the store.
Hello,
Is there any chance that you could give me access to the dashboard area so I can check the settings there?
Looking forward to collaborating with you!
Kind Regards
We are going live today, so I can not let you do these changes to our site. So you are not able to reproduce this issue? For your information: The product, that I have set to „hidden“ is a variable product with two variations..
Hello,
I don’t have such an issue on my end.
Could you please create a staging site so I can investigate that issue there?
Here is an article on how to clone the website and move it to the staging platform – https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Kind Regards
I have created a staging site. I have also tested with the Storefront theme and there everything is working fine. When activating Woodmart theme and setting one variable product to hidden, there 13 products instead of 12 and two empty slots in the grid at the end.
Hello,
Unfortunately, at the moment we don’t have a solution to fix this issue when the parent product is hidden. However, as a temporary workaround, you can simply disable this option for each variation of the product https://monosnap.com/file/N6Q9xuYHYMthqkDlfXVkEdf7GHz3EQ, and the problem will disappear.
Our developers will look into how to properly resolve this situation.
Kind Regards
Hello,
Thank you for your understanding and cooperation. If you encounter any other problems or require further assistance, please do not hesitate to reach out.
Kind Regards
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