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Product names with two lines Especially mobile phone screens only

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 31, 2025 at 4:58 am #650243

    kruajeng
    Participant

    After setting up product names with two lines, I’ve encountered an issue where Thai vowels and tone marks are displayed but are being cut off. I’ve tried adjusting the line-height but it doesn’t seem to have any effect in this specific area.

    However, the body text displays correctly as intended. You can observe that some vowels and tone marks are missing parts or only half-visible. (**Especially mobile phone screens only**)

    How can I fix this?

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    March 31, 2025 at 8:02 am #650270

    kruajeng
    Participant

    I’ve tried checking on Mobile phone Screen, and the characters appear to be cut off in the middle, displaying Thai characters incompletely.

    I’ve already tried adjusting the line height, but it didn’t solve the problem, as shown in the image

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    March 31, 2025 at 1:44 pm #650432

    Hung Pham
    Keymaster

    Hi kruajeng,

    Thanks for reaching to us.

    I checked on my end, the text shows correctly, please double check https://ibb.co/k2VnxJMZ

    Regards,

    March 31, 2025 at 4:41 pm #650521

    kruajeng
    Participant

    Hi Hung Pham,

    Please check with your mobile phone Only Not Phone Screen on Computer,
    and you will see that half of the vowels are missing.

    I checked just now and it hasn’t been fixed yet.

    April 1, 2025 at 10:16 am #650694

    Hung Pham
    Keymaster

    Hi kruajeng,

    It’s due to narrow of spacing on the mobile, it requires customization to prevent it from cutting off, which is out of our basic support.

    Thanks for understanding.

    Regards,

    April 1, 2025 at 11:32 am #650727

    kruajeng
    Participant

    Hello, Hung Pham.

    I enabled the two-line display specifically based on the direct theme settings. I think the theme should take better care of its users or find ways to improve the mobile screen display, as I haven’t customized it myself. Please consider some solutions.

    April 1, 2025 at 11:37 am #650729

    kruajeng
    Participant

    Product title lines limit on woodmart theme

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    April 2, 2025 at 8:16 am #650997

    Hung Pham
    Keymaster

    Hi kruajeng,

    It’s due to the narrow of mobile spacing, the long words will get truncated, and there is no option for that.

    Thanks for understanding our limitations.

    Regards,

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Viewing 8 posts - 1 through 8 (of 8 total)