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Gallery carousel

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  • April 2, 2025 at 4:05 pm #651172

    Pernilla
    Participant

    I made a gallery carousel with elementor and you can slide the images in webbrowsers.
    Yesterday a client told me she could not, nothing happned. She used Safari on Mac.
    I also tried with Safari on Mac and it works for me. But there must be something that is wrong in some devices. Maybe this error is happening for more people and I will not know about it…
    Can you take a look and see if you can locate the error? On print screen you can see which gallery I am referring to.
    Thanks.

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    April 3, 2025 at 10:43 am #651347

    Luke Nielsen
    Keymaster

    Hello,

    Please ask the customer which Safari version she uses.

    Looking forward to collaborating with you!

    Kind Regards

    April 3, 2025 at 9:42 pm #651596

    Pernilla
    Participant

    I asked and she says version 17.3.1.

    Thanks 🙂

    April 4, 2025 at 11:49 am #651723

    Luke Nielsen
    Keymaster

    Hello,

    Yep, on my end it works well – https://gyazo.com/94b80a479920b27c52203997ff46c963

    Ask her to clear the browser cache and recheck the issue.

    Kind Regards

    April 4, 2025 at 2:33 pm #651778

    Pernilla
    Participant

    I will see notify her. Thank you.

    April 4, 2025 at 2:37 pm #651780

    Luke Nielsen
    Keymaster

    Okay, let me know the result.

    Have a good day!

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)