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Abandoned cart mail content fields disappeared

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • April 6, 2025 at 11:38 am #651974

    kmichalaros
    Participant

    Hi there. As in title, both Abandoned cart mail content fields disappeared after latest update.
    Where can i edit now the content?

    Thanks in advance

    April 7, 2025 at 9:52 am #652048

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please share some screenshots of the issue you’re encountering. This will help me analyze the problem and provide you with the best possible solution.

    Additionally, please share the WP admin login details so I can investigate further and provide a possible solution.

    Please follow this guide how abandoned cart works: https://xtemos.com/docs-topic/abandoned-cart/

    Best Regards,

    April 7, 2025 at 9:57 am #652050

    kmichalaros
    Participant

    Hi there. Please check the images.
    Thank you

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    April 8, 2025 at 7:58 am #652359

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This option has been removed. Therefore, if you need to change the content of the email, you need to copy this file woocommerce/emails/abandoned-cart.php into a child theme with the same hierarchy and edit this template there as you need it.

    Best Regards,

    April 9, 2025 at 1:44 pm #652793

    kmichalaros
    Participant

    Hi there, it seems i have an issue with that mail. Please check me image.
    Thanks

    Attachments:
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    April 10, 2025 at 9:52 am #652973

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The way I see it, you probably just deleted the email template. In this case, you need to reinstall the theme and check. The email template should appear.

    Best Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)