Products grid on shop page missing

This topic has 9 replies, 2 voices, and was last updated 4 days, 4 hours ago by Aizaz Imtiaz Awan.

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April 7, 2025 at 8:17 am #652027

alexander.djundi
Participant

Products grid on shop page missing, appear only filters. When i open it trough “Edit page link” and just save it, product grid appear. But it happened each day….
Here shop link with issue: https://solarmart.kwb1.com/shop/

April 7, 2025 at 11:49 am #652089

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the third party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the third party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the third party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards,

April 7, 2025 at 3:30 pm #652193

alexander.djundi
Participant

We deactivate all plugins, excluding wordfence, issue still exist

April 8, 2025 at 7:51 am #652356

alexander.djundi
Participant

And the product grid missing again….

April 8, 2025 at 8:21 am #652372

Aizaz Imtiaz Awan
Keymaster

Hello,

Now, I have checked your site. The products are showing fine on your site on the shop page.
See the Screenshot for clarification: https://ibb.co/SDGCZCkT

Check back your site and check the issue.

Best Regards,

April 8, 2025 at 1:19 pm #652499

alexander.djundi
Participant

Thanks a lot!
But…. check them tomorrow again, please 🙂

April 8, 2025 at 1:20 pm #652500

alexander.djundi
Participant

And if they missing just re-save shop page, and they will appear, no any else changes needing, just re-save 🙂

April 8, 2025 at 3:42 pm #652570

Aizaz Imtiaz Awan
Keymaster

Hello,

I have checked your site again, and it is working fine. It seems like there might be some caching issues causing this.
In the meantime, you might also want to check if any server-side caching (like Lightspeed) is enabled.

Check your site after completely clearing the browser cache, and clear the site cache and check the issue.

Best Regards,

April 13, 2025 at 11:51 am #653705

alexander.djundi
Participant

Close ticket please

April 14, 2025 at 12:42 pm #653860

Aizaz Imtiaz Awan
Keymaster

Hello,

I’m glad I could help. If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,
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