Description accordion tab still shown even when product description is empty
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As written above. I have tried to disable all plugins not related to theme and disable cache, it is still there.
I have attached a link to a page for example.
screenshot attached
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Hello,
By default, in WooCommerce, if you haven’t added any content in the Product Description field, the Description tab should not appear on the product page.
If it’s still showing on your site, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.
Also, remove the IP restrictions. We are accessing the site from Pakistan.
Best Regards,
attached details for admin
Hello,
Please deactivate all the plugins except these:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case the problem remains, even after all the plugins are deactivated, confirm the permission for plugin deactivation, switching to the parent or default theme. As soon as we complete the testing, we will enable it all back.
Best Regards,
Hi, done without success, please look at staging website.
Hello,
Your issue has been resolved. It is an issue with the child theme. I have activated the parent theme on your site and it is working fine, check back your site and check the issue.
Best Regards,
.
