Error message when trying to import Single page product from layout

This topic has 6 replies, 2 voices, and was last updated 1 week, 2 days ago by Luke Nielsen.

Viewing 7 posts - 1 through 7 (of 7 total)

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April 9, 2025 at 11:46 am #652758

idan
Participant

Im getting this message:
“Something went wrong with the creation of the layout!”

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April 9, 2025 at 12:52 pm #652778

Luke Nielsen
Keymaster

Hello,

Try to increase the time limit on your server – https://prnt.sc/u8T018wGkJul

Clear the cache and recheck the issue.

Kind Regards

April 9, 2025 at 2:19 pm #652803

idan
Participant

I upgraded it to 300 and its still doesnt work…
also cleard cache

April 9, 2025 at 2:38 pm #652810

Luke Nielsen
Keymaster

Hello,

May I disable 3rd party plugins for testing?

Also, please send me the error logs from your server.

Kind Regards

April 9, 2025 at 2:44 pm #652814

idan
Participant

yes you can do that.

the server say that the problem is not from them.
I added 2 error logs.

April 9, 2025 at 2:48 pm #652818

idan
Participant

im adding the google drive with the 2 error logs
https://drive.google.com/drive/folders/1bH13F_8wbescW9YXg6pw6xnpkLmYsTUC?usp=sharing

April 9, 2025 at 4:52 pm #652852

Luke Nielsen
Keymaster

Hello,

It seems some 3rd party plugins affect it as after deactivation them, the product layout is imported – https://gyazo.com/98c72ecb687decd7ccb1776bb8e6bfec

So you can deactivate them, import the layout and enable back plugins.

Kind Regards
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Viewing 7 posts - 1 through 7 (of 7 total)

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