cart error

This topic has 13 replies, 2 voices, and was last updated 1 week, 1 day ago by Luke Nielsen.

Viewing 14 posts - 1 through 14 (of 14 total)

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April 9, 2025 at 5:17 pm #652860

multimediacreativeagency.com
Participant

Hi, I m having a problem with my website, when you add products to the cart they don’t add, you see other products that haven’t been added, when I remove a single product from the cart all the others are removed, basically the cart and checkout don’t work . Site: https://dreamshop18.com/

April 9, 2025 at 6:01 pm #652881

multimediacreativeagency.com
Participant

Extra information

April 10, 2025 at 10:04 am #652976

Luke Nielsen
Keymaster

Hello,

The access is not working – https://prnt.sc/succP91orHJd , https://prnt.sc/P1ehFB5UjsI-

Please update it and and confirm the permission for plugins deactivation.

I await your response.

Kind Regards

April 10, 2025 at 10:19 am #652982

multimediacreativeagency.com
Participant

dreamshop18.com/wp-admin
we have immediate urgency thanks

April 10, 2025 at 10:54 am #653002
Luke Nielsen
Keymaster
Hello,

Please clarify how I can access through the maintenance mode – https://prnt.sc/keNgX0RU93ia as the above access doesn’t give me such an opportunity. Also, please disable the server cache.

I await your response.

Kind Regards
- This reply was modified 1 week, 2 days ago by Luke Nielsen.
April 10, 2025 at 11:55 am #653028

multimediacreativeagency.com
Participant

yes, sorry we solved it, you can check now

April 10, 2025 at 2:02 pm #653065

multimediacreativeagency.com
Participant

News??

April 10, 2025 at 2:05 pm #653067

Luke Nielsen
Keymaster

The last one’s access stopped working, please update it.

https://prnt.sc/DXa75-fGHTQh

Also, please disable the server cache.

Looking forward to hearing back from you!

Kind Regards

April 10, 2025 at 2:55 pm #653106

multimediacreativeagency.com
Participant

Aiutateci per favore, prima possibile

April 10, 2025 at 3:28 pm #653118

Luke Nielsen
Keymaster

Hello,

Did you disable the server cache? Because it looks like the cart page is cached and that caused the issue.

I await your response.

Kind Regards

April 10, 2025 at 3:57 pm #653132

multimediacreativeagency.com
Participant

we removed the cache from GoDaddy server and also the cache plugin, but the problem persists

April 10, 2025 at 4:32 pm #653151

Luke Nielsen
Keymaster

May I enable the default Storefront theme for testing?

I await your response.

Kind Regards

April 10, 2025 at 4:48 pm #653154

multimediacreativeagency.com
Participant

Yes

April 10, 2025 at 4:56 pm #653160

Luke Nielsen
Keymaster

Hello,

I have checked that issue on the default Storefront theme and the same issue persists there, here is a video – https://dropmefiles.com.ua/en/z4s8kwyT

In this case, I suggest you contact the WooCommerce support team for further solutions.

Let me know if you have any questions.

Kind Regards
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Viewing 14 posts - 1 through 14 (of 14 total)

cart error

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