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It is not possible to update the theme

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  • Author
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  • #652911

    agenciawebinfinite
    Participant

    It is not possible to update the theme of this site

    It is only possible to update the theme if I download the theme and install it on WordPress (more work)
    Can you please check?

    #653016

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Please always make a backup before the update, new plugins, or any testing.
    Check this how to update the theme: https://xtemos.com/docs-topic/update-the-theme

    If the issue remains, share the valid login details of your site so I can update the latest version of the theme on your site.

    Best Regards,

    #655298

    agenciawebinfinite
    Participant

    It was not possible using your method. Could you check the website?
    The accesses have already been sent to the first support in Private Content

    #655340

    Hello,

    1. Download the most recent WoodMart version from your ThemeForest account.
    2. Go to Appearance -> Themes -> Add new
    3. Click on the “Upload theme” button and then choose the theme installable zip file in the form.
    4. Click on “Install now.“
    5. WordPress will show you information about your existing version. Click on the “Replace current with uploaded” button.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)