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Homepage slider image appears pixelated and cropped

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
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  • #653631

    lost.hinata
    Participant

    Hello Woodmart team,

    I’ve noticed that the slider images on my homepage appear pixelated and slightly cropped, even though the original file I’m uploading is of excellent quality.

    You’ll find my original image attached to this message – as you’ll see, it’s sharp and clean. But once displayed on the site, the result is very blurry and not at all satisfying visually.

    Can you please tell me:

    What is the recommended method for uploading slider images?

    What is the exact size / dimensions I should use so that my image appears correctly, without being cropped or degraded in quality?

    Thanks again for your help

    Best regards,
    Cédric M.
    Responsable easychr.com

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    #654009

    lost.hinata
    Participant

    Hello Woodmart team,

    I’ve noticed that the slider images on my homepage appear pixelated and slightly cropped, even though the original file I’m uploading is of excellent quality.

    You’ll find my original image attached to this message – as you’ll see, it’s sharp and clean. But once displayed on the site, the result is very blurry and not at all satisfying visually.

    Can you please tell me:

    What is the recommended method for uploading slider images?

    What is the exact size / dimensions I should use so that my image appears correctly, without being cropped or degraded in quality?

    Thanks again for your help

    Best regards,
    Cédric M.
    Responsable easychr.com

    #654056

    Hung Pham
    Keymaster

    Hi lost.hinata,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

Viewing 3 posts - 1 through 3 (of 3 total)