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LOGIN / REGISTER – Not working?

Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 14, 2025 at 11:55 am #653842

    iamkane1
    Participant

    Hi.
    My business partner alerted me to the fact that login / register was not working.
    I have tried myself now.
    When you press ‘register’ and add your email address, there is nowhere to choose a password, or add your name, instead it just sort of sends you to your new account page…. no emails come in…??
    Clearly an error?

    April 15, 2025 at 6:15 am #654031

    Hung Pham
    Keymaster

    Hi iamkane1,

    Thanks for reaching to us and appreciate your patience.

    Please navigate to WooCommerce > Settings > Accounts & Privacy and uncheck this box https://prnt.sc/VqhtvL5hAUGB

    Best Regards,

    April 15, 2025 at 10:47 am #654123

    iamkane1
    Participant

    Hi are you sure it’s under ‘settings’?? I can’t find ‘accounts + privicy’…

    April 15, 2025 at 1:53 pm #654231

    Hung Pham
    Keymaster

    Hi iamkane1,

    Please see screenshot for better understanding https://ibb.co/hxN1FSwy

    Best Regards,

    April 15, 2025 at 4:29 pm #654330

    iamkane1
    Participant

    Mine was a bit different… ?
    I assume it’s the same thing.

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    April 15, 2025 at 4:33 pm #654338

    iamkane1
    Participant

    So I logged out, created an account with my own email… it did ask for a password, but after putting in password, and pressed register, it went straight to the user account page, see image.. Normally does it not ask you to confirm email address etc?? Here I have full access…
    Also there is no inout field for name or address etc???
    Is there no captcha, or anything to protect against spam bots??

    • This reply was modified 5 days, 17 hours ago by iamkane1.
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    April 16, 2025 at 8:37 am #654470

    Hung Pham
    Keymaster

    Hi iamkane1,

    1. Login and Registration are default WooCommerce functionalities and WoodMart does not control it.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires .

    2. You can add a Google Recaptcha to your website with the help of the following plugins:
    https://wordpress.org/plugins/recaptcha-woo/
    https://woocommerce.com/products/recaptcha-for-woocommerce/

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

    Best Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)