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Split: Header builder not working

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  • April 18, 2025 at 7:09 pm #655307

    sa009
    Participant

    Hello,

    I have the same issue and did disable all plugins that are not related to the theme but still receive massage says “The header builder cannot be loaded correctly. Probably, there is some JS conflict with some of the installed plugins or some issue with the header builder script. Check your JS console to debug this. Try to disable all external plugins and be sure that you have the latest version of the theme installed and then check again”.

    April 18, 2025 at 7:55 pm #655308

    sa009
    Participant

    Please see attached screenshot

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    April 19, 2025 at 12:20 pm #655366

    sa009
    Participant

    Hello,

    Can someone from Xtemos update me

    April 22, 2025 at 9:25 am #655693

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our WoodMart theme and for reaching out to our support center.

    Please disable any plugins not directly related to our theme and ensure that you have only the necessary plugins active for WoodMart to function properly: WoodMart core, WooCommerce, and Elementor/WPBakery Page Builder.

    If the issue persists, kindly provide us with your WordPress admin access details in the Private content field. This will allow us to log in to your dashboard and investigate the issue further.

    Thank you in advance for your cooperation.

    Regards

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Viewing 4 posts - 1 through 4 (of 4 total)