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[URGENT] – Cannot save html blocks and other pages

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  • April 19, 2025 at 2:52 am #655330

    themassapothecary
    Participant

    There is a bug in Woodmart that causes us not to be able to save html blocks and sometimes pages. When you edit an html block for example and add content/blocks/widgets, it saves and then is not there. Then if you refresh the editor page, the content that was added is gone.

    Other times you get an error when you try to save it – Updating failed. The response is not a valid JSON response.

    I have disabled all other plugins besides Woodmart Core plugin and Woocommerce. I also rolled back WP from 6.8.0 to 6.7.2 and still get same issues. In private section i added credentials to login and test on our staging site. Please get back to us ASAP.

    April 22, 2025 at 10:10 am #655717

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme’s issue or not?

    Also, disable that 2FA so we can login – https://prnt.sc/6y8itlSv8B6V

    Kind Regards

    April 22, 2025 at 9:10 pm #655922

    themassapothecary
    Participant

    2FA is fixed, so you can log in.

    Works with a default theme. Alkreayd tested that and disabled everything but Woo and Woodmart when Woodmart was active.

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Viewing 3 posts - 1 through 3 (of 3 total)