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Brand icon missing on PDP
- This topic has 9 replies, 2 voices, and was last updated 1 year, 1 month ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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April 21, 2025 at 10:46 pm #655650
kontaktmeParticipantHi,
Since the latest update, the Brand Logo on Product page are not showing up anymore.
It is the only way to get to the brand page.
I dont know what happened, all Brands are missing, not just one.Attachments:
You must be logged in to view attached files.April 22, 2025 at 2:08 pm #655780Hello,
Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.
Best Regards,
April 27, 2025 at 11:07 pm #656910
kontaktmeParticipantSure, sorry about that
April 28, 2025 at 2:25 pm #657050Hello,
Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know I will check and give you a possible solution.
Best Regards,
May 2, 2025 at 2:50 pm #658017
kontaktmeParticipantWow thats weird.
It’s the WPC Admin Columns (Premium) Plugin. Not even frontend related!!
Can you do something about it?https://wpclever.net/downloads/wpc-admin-columns/
Attachments:
You must be logged in to view attached files.May 2, 2025 at 3:51 pm #658055Hello,
Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup.
If you want to continue using this plugin and can’t resolve the issue on your own, consider reaching out to plugin’s support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.
Best Regards,
May 3, 2025 at 6:17 pm #658193
kontaktmeParticipantI checked on settings, but there is not much to configure.
Unfortunately that doesn’t help.
I also contacted the plugin support, and will see what they say.May 5, 2025 at 7:47 am #658270Hello,
Thanks for the update. Since the plugin support is already looking into it, If they don’t provide a solution or the issue persists, feel free to let me know I will further check on your site.
Best Regards,
May 12, 2025 at 11:16 am #659935
kontaktmeParticipantWPC Support solved issue.
You can close this ticket.
thank youMay 12, 2025 at 3:14 pm #660037Hello,
You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards, -
AuthorPosts
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