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Google Language Translator

Viewing 17 posts - 1 through 17 (of 17 total)
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  • April 22, 2025 at 8:56 am #655683

    cbbcwonders200124
    Participant

    We have installed a plugin named google language translator by translate AI multiligual solutions, the plugin is working ok, the issue is we are not able to install the widget in mobile view, we have installed and placed the widget in desktop view in header and it is working fine, but when we are trying to update the same in mobile header it is not visible on mobile view, please check

    April 22, 2025 at 4:14 pm #655846

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    Thanks for reaching to us.

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme’s issue or not?

    We have not tested that plugin and other translation plugins and do not guarantee 100% compatibility.

    WoodMart is fully compatible with WPML. Please consider the possibility of switching to this plugin.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the author plugin’s support team, who are better equipped to provide you with the guidance you requires.

    If you have any questions please feel free to contact us.

    Regards,

    April 22, 2025 at 4:43 pm #655863

    cbbcwonders200124
    Participant

    We have added the shortcode of the plugin widgent in Desktop header and it is working perfectly fine
    https://prnt.sc/N9-z8HbrJy7H

    However when we are trying to achieve the same in mobile view by putting the short code in the mobile nav baar it is not working.

    have shared the admin details in private area, please check

    April 23, 2025 at 10:00 am #656003

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    I cannot access to your site again, please double check. https://ibb.co/KpxfSKRV

    Regards,

    April 23, 2025 at 10:25 am #656014

    cbbcwonders200124
    Participant

    https://prnt.sc/3fb2qQtZKzou

    its working fine for us

    https://beta.jipanditji.com/wp-admin/

    April 23, 2025 at 11:31 am #656036

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    Can you please check if you disabled IPs / Countries? I also tried with VPN but it’s too slow.

    I am come from Viet Nam.

    Regards,

    April 23, 2025 at 8:02 pm #656180

    cbbcwonders200124
    Participant

    Hi , Please try now

    April 24, 2025 at 9:14 am #656242

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    1. Could you please check how it works with some default WordPress themes like WooCommerce Storefront, deactivate all plugins (except Required Plugins) and then reactivate them one by one to understand if it is our theme’s issue or not?

    2. For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the author plugin’s support team https://wordpress.org/support/plugin/google-language-translator/, who are better equipped to provide you with the guidance you requires .

    Kind Regards,

    April 24, 2025 at 4:11 pm #656406

    cbbcwonders200124
    Participant

    Deat Pham

    we need to put the short code of google language translator in the mobile bottom navbar , please tell how to do that so that it will work

    April 25, 2025 at 10:06 am #656523

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront, create new page and put shortcode into it, deactivate all plugins (except Required Plugins) and then reactivate them one by one > then check it on mobile as well to understand if it is our theme’s issue or not?

    Kind Regards,

    April 26, 2025 at 1:29 pm #656814

    cbbcwonders200124
    Participant

    I dont know how hard to make you understand waht we want to achiive, so let me try to make you understand one more thing , please answer very precisoly

    we want to use the google translator and want to place the same into the mobile bottam navbar , we have placed that in desktop header and it is woring perfectly fine, but we are unable to find the way as how to place the same in mobile veiw in mobile navbar or any where else

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    April 28, 2025 at 7:22 am #656923

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Thanks for your patience.

    Best Regards,

    April 28, 2025 at 1:59 pm #657035

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    Having checked this plugin, I see that the Google Language Translator plugin widget works only for the first widget (and this is the limitation of the plugin), and if there are more widgets on the page, they do not work. In this case, if you need this widget to work on a mobile header, you additionally need to enable the Mobile DOM optimization option in the theme settings. And as you can see from the screenshot, it will work
    https://monosnap.com/file/jMyZ68ajdOHcymHt72Og6gbvEpezEe

    As for adding this widget to the mobile navbar, unfortunately, this is not possible, since only custom buttons are added there through the theme settings.

    Regards,

    April 28, 2025 at 3:22 pm #657091

    cbbcwonders200124
    Participant

    Thank you for your revert, but it is not looking good the way you have put in as of now, can we put the same in mobile menu or somewhere else so that the look and fees is not compromized

    April 30, 2025 at 9:53 am #657433

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    Thanks for your patience.

    Provide me with the mockup of the styles that you try to achieve and we’ll send proper instructions if it’s possible.

    Regards,

    April 30, 2025 at 9:57 am #657436

    cbbcwonders200124
    Participant

    Please see the screenshot
    https://prnt.sc/zB-zx7en13id

    April 30, 2025 at 3:46 pm #657565

    Hung Pham
    Keymaster

    Hi cbbcwonders200124,

    Thanks for screenshot, but making of float is complicated customization and out of basic support.

    Thanks for understanding.

    Regards,

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