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Related product – Single product

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  • April 22, 2025 at 2:10 pm #655783

    software
    Participant

    Hello,

    I’ve noticed an issue with the display of related products on the single product page.

    Additional information:
    – The product page layout is defined using the “Single Product Layout”.
    – It includes a “Product (grid or carousel)” block, which is responsible for displaying related products -> https://prnt.sc/KhhT4RKIJuaa – https://prnt.sc/-FwGayXda-D5

    Issue 1:
    – In the product settings, the “Related Products” section has been filled in, yet different, unrelated products are being displayed -> https://prnt.sc/LuruX_LeN2mF – https://prnt.sc/PcgIjjLZ4ojx

    Issue 2:
    – Instead of the main product, individual product variants are being shown. I would like only the main product to be displayed, not its specific variants.

    April 22, 2025 at 3:16 pm #655811

    Luke Nielsen
    Keymaster

    Hello,

    1. It’s Upsell’s products, so to show those products, you need to select the “Upsells” in the data source here – https://prnt.sc/KesETOBDjm7M

    2. Could you please send some screenshots for a better understanding?

    Kind Regards

    April 22, 2025 at 4:34 pm #655859

    software
    Participant

    Hello,

    1. Thanks for your reply. This solves the problem. I will keep the ‘Related’ data source. Most products don’t have any ‘Up-sell’ products assigned.

    2. If the product source “Related” is set, the system displays products as specific variants. For example:
    In the “Related Product” section, it shows “Abicor Binzel WP Tungsten TIG Electrode – green – 4.0”, which is a variant with the “4.0 mm” attribute. The product URL includes the parameter “?attribute_pa_srednica-mm=40” -> https://prnt.sc/56k6jq5WWluh – https://prnt.sc/kmK_0vqySI_L
    I would prefer the system to display the main product instead of redirecting to a specific variant.

    April 23, 2025 at 9:15 am #655976

    Luke Nielsen
    Keymaster

    Hello,

    2. Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme’s issue or not?

    Kind Regards

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