Home Forums WoodMart support forum Same problem as my previous topic

Same problem as my previous topic

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #655939

    cardscollector.fr
    Participant

    Hello, I still have the same problem as my previous topic, the images are not displayed even though I have not touched the lazy load which apparently caused the problem, thanks in advance!

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    #655945

    cardscollector.fr
    Participant

    I also have a problem on the home page at the bottom of the page the images of the new articles are not displayed.

    Thanks !

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    #656054

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards,

    #656107

    cardscollector.fr
    Participant

    I have already disabled the plugins but it does not change anything, we still have the display problem,

    #656218

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I recommend clearing your browser cache/ site cache/server cache or checking the issue.

    If the issue still persists, Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Best Regards,

    #656357

    cardscollector.fr
    Participant

    Already done for the cache and it doesn’t change anything, I confirm permission to change the theme !

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    #656390

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards,

    #656418

    cardscollector.fr
    Participant

    This is perfect, thank you very much. What was the problem? This may help others and if it happens to me, I can fix it.

    #656502

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I’ve updated the custom layout for the archive pages on your site to display the category images. After clearing the cache, everything is working correctly.

    Best Regards,

Viewing 9 posts - 1 through 9 (of 9 total)