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Why can’t I activate the template?

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  • #656069

    sanyokdb
    Participant

    Hello. Why can’t I activate the template? What should I do? In the personal account on your site it says that it is registered. In the admin panel the template does not activate.

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    #656077

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our WoodMart theme and for reaching out to our support center.

    Please disable any plugins not directly related to our theme and ensure that you have only the necessary plugins active for WoodMart to function properly: WoodMart core, WooCommerce, and Elementor/WPBakery Page Builder.

    If the issue persists, kindly provide us with your WordPress admin access details in the Private content field. This will allow us to log in to your dashboard and investigate the issue further.

    Thank you in advance for your cooperation.

    Regards

    #656083

    sanyokdb
    Participant

    Something didn’t work for me. Please take a look.

    Thank you

    #656106

    Artem Temos
    Keymaster

    We have activated the theme and didn’t see any errors. Please check from your end now.

Viewing 4 posts - 1 through 4 (of 4 total)