Product Grid or Carousel Taxonomies issue with WPBakery

This topic has 2 replies, 2 voices, and was last updated 5 hours, 29 minutes ago by Luke Nielsen.

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April 23, 2025 at 2:47 pm #656089

DonDee
Participant

There are issues when trying to add taxonomy to Products (Grid or Carousel) element settings with WPBakery.

It doesn’t allow you to add any taxonomy as it doesn’t return any results.
When typing, the search icon appears, but that’s all it does.

Warning in Console:
The specified value “auto” cannot be parsed, or is out of range.
In file: load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=6.8

I found a similar issue here: https://xtemos.com/forums/topic/product-grid-or-carousel-taxonomies-issue-after-upgrade-to-8-1-2/
And the solution was to roll back to older WoodMart version, which I’m not so inclined to do, unless it’s the only way to fix it.

Could you please take a look at this? It affects multiple WoodMart websites.

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April 23, 2025 at 2:58 pm #656097
DonDee
Participant
I should mention that existing carousels/grids do have the taxonomies that were set when it was working. It’s only when adding new taxonomies it doesn’t give any results, for both new elements and existing elements.

I’m using:
Woodmart v. 8.1.2
WPBakery Page Builder v. 8.4.1
Woodmart Core v. 1.1.1
WooCommerce v. 9.8.2
- This reply was modified 7 hours, 41 minutes ago by DonDee.
April 23, 2025 at 5:11 pm #656139

Luke Nielsen
Keymaster

Hello,

Is there any chance that you could give me access to the dashboard area so I can check the settings there?

Looking forward to collaborating with you!

Kind Regards
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