Home › Forums › WoodMart support forum › Svg Error

Svg Error

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • April 26, 2025 at 12:50 am #656740

    akarforyou
    Participant

    I’ve installed the Woodmart theme three times, but each time I encountered random strings appearing at the beginning and end of every SVG file, along with an error.

    Example below
    https://akaarbd.com/wp-content/uploads/2023/04/wd-furniture-chair-1.svg

    Attachments:
    You must be logged in to view attached files.
    April 28, 2025 at 9:56 am #656980

    Luke Nielsen
    Keymaster

    Hello,

    Send access to the admin panel and confirm the permission for plugin deactivation.

    I await your response.

    Kind Regards

    April 30, 2025 at 6:36 pm #657618

    akarforyou
    Participant

    I have shared it in Extra Information section

    April 30, 2025 at 11:04 pm #657632

    akarforyou
    Participant

    Also, the header icons were replaced with text, and I don’t know why or how this change is happening. Please see the reference image

    Attachments:
    You must be logged in to view attached files.
    May 1, 2025 at 10:28 am #657718

    Luke Nielsen
    Keymaster

    Hello,

    Please send me full access – https://prnt.sc/5ZJMHo8prGnH so I can check it more deeply.

    Thank you in advance.

    Kind Regards

    May 1, 2025 at 10:46 am #657725

    akarforyou
    Participant

    Hello,

    Gave you the administrator privilege.

    Best Regards

    May 1, 2025 at 10:57 am #657732

    akarforyou
    Participant

    Hello,
    I’ve encountered another issue: when trying to select an SVG for a menu item, it shows “No items found” in the WordPress media library, even though there are over 190 assets available.

    Best Regards

    Attachments:
    You must be logged in to view attached files.
    May 1, 2025 at 2:47 pm #657788

    Luke Nielsen
    Keymaster

    Hello,

    With the new SVG images, I do not see the issue, also you need to set the “Images” in the filter to see them – https://prnt.sc/Lhlwoz_3T2bO

    https://prnt.sc/INO4S5ts9N0i

    If you need those default SVG images, may I reimport the demo?

    Kind Regards

    May 1, 2025 at 5:37 pm #657825

    akarforyou
    Participant

    yes please reimport the demo

    May 2, 2025 at 9:15 am #657902

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Could you please update access to the admin panel? https://prnt.sc/3_XGKOBEpRuM

    Kind Regards

    May 2, 2025 at 10:36 pm #658102

    akarforyou
    Participant

    I have shared the updated credentials again. Please make it fast, as I need to start uploading my content.

    May 5, 2025 at 10:12 am #658304

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your time and patience.

    Please send FTP access to the server files so we can look deeper into this issue.

    Kind Regards

    May 17, 2025 at 1:06 am #661303

    akarforyou
    Participant

    I have given the access

    May 19, 2025 at 12:13 am #661453

    akarforyou
    Participant

    Please explain the problem and why it is occurring so that I can also solve it if it happens again.

    May 19, 2025 at 12:12 pm #661578

    Luke Nielsen
    Keymaster

    Hello,

    We have installed the import with the SVGs, check how it works now and let me know.

    Thank you for your patience.

    Kind Regards

    May 19, 2025 at 5:06 pm #661668

    akarforyou
    Participant

    Thank you so much. The problem is solved. Why did this happen?

    May 19, 2025 at 5:21 pm #661670

    Luke Nielsen
    Keymaster

    Hello,

    Something blocked the correct importing of the SVGs from the server. So the developers imported the demo via FTP.

    So this is not something related to the theme. The issue is related to the security certificates on your server – https://prnt.sc/L7ISooaITVGl

    Kind Regards

  • Author
    Posts

Tagged: 

Viewing 17 posts - 1 through 17 (of 17 total)