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Link category menu > blank page

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  • #656907

    paolucci.dario
    Participant

    Good morning,

    unfortunately I have a new problem with this theme.

    Basically, trying to access a product category page, if inserted in the menu, it returns a blank page.

    If I take the same link, paste it into the address bar, this link works and the page is displayed.

    If I take the link and put it in the home page, and click from there, it gets to my destination.

    Another example, visible in the video, is this: if from the sidebar of the shop page:

    https://www.linea55.com/shop/

    I select a category, it presents the same problem.

    In the sidebar there is the widget linked to the categories.

    I had to disable Gutemberg because, as per the previous ticket, it was giving me an error.

    In the end, by deactivating Gutemberg from code, the widget features work.

    I tried to deactivate the cache plugin (WP ROCKET) but without success.

    In the video you can see the error that is generated.
    How can I solve it?

    The site is currently in maintenance mode.
    With the credentials you can access and disable it and do the tests.

    I also tried to delete the links and re-insert them, to avoid making a mistake during the copy-paste phase, but nothing.

    The video was made using Opera, with VPN and after deleting all the cache and saved data.
    It gives the same problem with any browser.

    Example Category Link:
    https://www.linea55.com/categoria-prodotto/goodlife-wellness/

    Link Video:
    https://vimeo.com/1079152608/1aae350d6b?share=copy

    Thanks,

    D.

    #657074

    Hung Pham
    Keymaster

    Hi paolucci.dario,

    Thanks for reaching to us.

    I’ve fixed your issue. Please check your site again.

    Regards,

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