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Cache deleter plugin problem – slow website

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  • #656908

    hello.hellobloom
    Participant

    Since the latest WooCommerce – Woodmart update, we are still struggling with the bugs that are affecting our site. One of these issues is the drastic slowdown of the website. Unfortunately, we can’t install any plugins that delete Cache and don’t break the site or cause errors that require immediate uninstallation. What should we use alongside Woodmart – WooCommerce? What do you recommend?
    Thanks, Kinga

    #657081

    Luke Nielsen
    Keymaster

    Hello,

    Could you please clone your website and move to the staging platform so I can check the issue there?

    Looking forward to collaborating with you!

    Kind Regards

    #676402

    hello.hellobloom
    Participant

    Hello,

    we needed time for that but we have created the staging site. Please check the private link.
    My problem remains the same. The admin side of the website, where I can edit everything, is extremely slow—everything loads very slowly, and it’s incredibly difficult to work with. We tried 3-4 different methods to clear the cache, but the site either crashed or became so buggy that features like the Wishlist and several others stopped working.
    Could you take a look and see what might be causing the issue?

    Thanks,
    Kinga 🙂

    #676496

    Luke Nielsen
    Keymaster

    Hello,

    When enabling the default theme, the same issue appears, here is a screenshot – https://monosnap.com/file/MwF9aeZgDYJQrZUwtVlUSTga1dfqvB so this is not something caused by our theme.

    After disabling 3rd party plugins, it started to load faster, but it started to show such an error even on the default theme – https://take.ms/0o6up , in general, the 500 error is related to the server. Judging by the testing, this is not related to the theme as the same happens on the default theme. I suggest you contact the server support and ask them to check that server error.

    Let me know the result.

    Kind Regards

    #681063

    hello.hellobloom
    Participant

    Hi, please check again the staging site, we modified something but the server is great.
    Can you please check it on?
    WP Super cache

    Thanks,
    Kinga

    #681071

    Luke Nielsen
    Keymaster

    Hello,

    I have checked the speed of the admin panel on the default theme, and here are the results:

    https://prnt.sc/8vkK6BYwAnFM

    https://prnt.sc/TXjColtKbZxN

    https://prnt.sc/iFCUoFz1oAEk

    Here are the results when the WoodMart theme is enabled:

    https://prnt.sc/ur9jTWjtX4nK

    https://prnt.sc/gA5RZcVfgBzy

    So, as you can see, the same results on the default theme, our theme does not cause any speed issues in the admin panel.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)