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problem with woocomerce

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  • April 29, 2025 at 10:03 am #657196

    b.arif
    Participant

    Hi i have install electronic demo . I have a problem with WooCommerce. The product is successfully added to the cart and then proceeds correctly to the checkout section. However, after clicking the “Place order” button, a message appears saying “Your cart is empty,” when it should display a message confirming that the order has been received.
    But order mails are sending!
    What is problem and how we can solve that?

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    April 29, 2025 at 10:57 am #657215

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    April 29, 2025 at 11:20 am #657223

    b.arif
    Participant

    pls check in private

    April 29, 2025 at 12:03 pm #657249

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the access, but which URL of the site do you have?

    I await your response.

    Kind Regards

    April 29, 2025 at 12:10 pm #657253

    b.arif
    Participant

    pls check

    April 29, 2025 at 12:20 pm #657258

    Luke Nielsen
    Keymaster

    Hello,

    Define the Checkout page via such a shortcode – https://prnt.sc/wB9jayAFsvME instead of elements from Elementor Pro.

    Clear the cache and check how it works.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)