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Mouse click does not work (add to cart etc.)

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  • #657509

    arslankerim
    Participant

    There is no click on the entire site. For example, when we enter any product, “add to cart” does not work, when I move the mouse below, it seems like there is a click. You can see it from the tip of the mouse.

    The places to be clicked are not clickable either. I deactivated the add-ons but it still does not work. I showed the video recording in the attached image so that it is more clearly understood.

    screen recording: https://drive.google.com/file/d/1XwMg8CJxcUMj6IVs8gtI_iy2LWFaqr4K/view

    #657566

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the parent theme for testing?

    I await your response.

    Kind Regards

    #657572

    arslankerim
    Participant

    Yes, I approve.

    #657602

    Luke Nielsen
    Keymaster

    Hello,

    The issue happens due to enabled the “Aside” menu style for each menu item – https://monosnap.com/file/c7iLGsvqkEJOQgKcYZF4TWC2gCQ5HH

    The “Aside” menu design can only be used as a root part of the headbuilder menu (for example, as shown in “All Categories” in this demo https://woodmart.xtemos.com/megamarket/) and cannot be used for submenu in the vertical menu.

    In this case, you need to turn off or change the Aside to another design and, if necessary, modify the structure of your categories menu.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)