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Color Mess

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  • #657529

    kontaktme
    Participant

    Hi,

    I have created different colors and show them in my Product archive.
    But on PDP and on archive they are mixed up.
    Dark green circle is once “olive”, and on the other its “green”
    I have cleared full cache multiple times. But they are different on frontend.
    how can this happen?

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    #657558

    Hello,

    Make sure that the color terms (like “Olive” and “Green”) are consistently used across all your products.

    Check under Products > Attributes > Colors and ensure there are no duplicates or similar names.

    When creating variations, double-check that the correct color is selected for each variation on each product.

    Navigate to Products > Attributes > Edit Color Attribute terms and make sure each color attribute has the correct color code assigned.

    Best Regards,

    #657697

    kontaktme
    Participant

    Hi, thanks for feedback.

    -I dont have duplicated colors.
    -I have checked color code.

    How can it be, that I have name “green” when I see the color in archive, and then I have the name “olive” when I open the same product. I guess I can not trigger this behavior with a “wrong color code” or duplicated color. it’s not possible.
    I dont get it why it shows random name on archive pre-view.
    I also checked all caches and cleaned them.

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    #657740

    Hello,

    Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)